Tell us what you need.
Send one clear enquiry and we’ll route it to the right person. Use the booking page when you are ready for a strategy or onboarding call.
New customer-retention enquiry
For loyalty, retention, reputation, multi-location and campaign questions. Select the matching priority in the form.
Existing-client support
Include your business name, affected venue, card or campaign, device and screenshots where safe.
Privacy & data rights
Choose “Privacy or data request” so the request is routed correctly. Do not attach identity documents unless requested through a secure method.
Support hours
Standard coverage: Monday–Friday, 09:00–17:00 UK time, excluding public holidays in England. We aim to acknowledge ordinary requests within two working days. Incident priorities and contracted service levels may differ.
Urgent operational issue?
Choose “Urgent existing-client issue”, then describe the customer impact, affected venue or venues, start time and any workaround. Do not send passwords, full payment details or unnecessary customer data.