WOW Rewards & Loyalty is a digital loyalty and customer engagement platform that replaces old‑fashioned paper cards with modern digital loyalty cards stored in Apple Wallet and Google Pay. It helps small local businesses attract new customers, increase repeat visits, and grow revenue using automated rewards, push notifications, and real‑time analytics.

You choose the type of loyalty program you want (stamps, cashback, points, memberships, coupons, gift cards, etc.), customise your digital card, and display your unique QR code in‑store or online. Customers scan the code, add the card to their phone, and start collecting rewards. Your team uses the built‑in scanner app to award stamps, points, or cashback in seconds. The system automatically sends push notifications, reminders, geolocation offers, and win‑back messages - all designed to bring customers back more often.

We offer three simple plans depending on your needs:

Plan: Essentials

Best for: Small businesses starting with loyalty

Price: £99/mo

Key features: 1 promotion, unlimited cards, unlimited push notifications, basic CRM

Plan: Excel

Best for: Growing businesses wanting more revenue streams

Price: £249/mo

Key features: 3 promotions, staff accounts, full CRM, AI marketing

Plan: Elite

Best for: High‑growth businesses wanting advanced automation

Price: £299/mo

Key features: 10 promotions, 50 staff accounts, AI chatbot, referrals, reputation management

You can try our service for free and upgrade anytime.

You can choose from 100+ templates or create your own. Popular options include:

- Stamp cards (e.g., buy 10 coffees, get 1 free)

- Cashback cards (e.g., earn 10% back on every purchase)

- Points‑based rewards

- Memberships (weekly, monthly, annual)

- Subscriptions or Multipass cards

- Digital coupons

- Gift cards

- Discount tiers

You can run one or multiple promotions depending on your plan.

It takes under 10 minutes to create a card and get started with a basic loyalty card, however we'd need to set up messaging, and other services that can be completed in a day. Just choose a card template, add your branding, download your QR code, and start issuing digital cards immediately.

No long‑term contracts. All plans are month‑to‑month, and you can upgrade, downgrade, or cancel anytime.

We charge £1k per subscription for setting up your loyalty program, messaging, and everything else that your business needs - which includes unlimited digital cards, unlimited push notifications, and access to all features in your plan. However talk to us as we might have a discount code for your business. Optional text/email marketing is available at an additional cost.

Yes. You can have staff or manager accounts (depending on your plan) and track:

- Who issued rewards

- When rewards were issued

- How many points/stamps were added or redeemed

- Staff performance and activity logs

This helps prevent misuse and keeps your loyalty program running smoothly.

Absolutely. You can reward customers for:

- Purchases

- Repeat visits

- Spending thresholds

- Birthdays

Referrals

- Feedback

- Membership renewals

Plus, automated push notifications help you stay top‑of‑mind and keep customers coming back.

Every customer who adds your digital card to their phone can receive:

- Instant balance updates

- Special offers

- Geolocation‑triggered messages

- Win‑back reminders

- Feedback requests

- Marketing broadcasts

All notifications are free and unlimited.

Yes we are! We follow GDPR guidelines and only collect the minimum data needed to operate your loyalty program. Customers can opt out at any time, and all data is securely stored. More information is available here.

You can get started in minutes:

- Click Sign Up on the website

- Choose your plan

- Create your first loyalty card

- Print your QR code and start issuing cards

Or, if you prefer, you can book a demo and we’ll walk you through everything.

No. Customers simply scan your QR code and add the card to Apple Wallet or Google Pay — no app downloads, no friction.

Most people use a smartphone these days, and for such customers you have the option of getting us to set up a text messaging sequence for them to interact with. However, most UK customers already have one of the two available in their phones by default.

No. You can use any smartphone or tablet to scan and update loyalty cards. It works alongside your existing POS system.

Alternatively, we can set up an integration with your POS if you're using one of the popular options.

Yes. Your dashboard displays a lot of data including performance-based, visit-based, spend-based, customer and RFM stats, reputation and referral analytics, etc.

- Total redemptions

- Customer return rate

- Revenue generated

- Customer lifetime value

- Promotion performance

- ROI till date

This helps you make smarter marketing decisions.

Yes. You can upload your contacts and instantly issue digital cards to them.

Yes. You can manage multiple branches, staff accounts, and geolocation triggers from one dashboard. Contact us about a multi-location option.

Depending on your plan, you get:

- DIY support (Essentials)

- Done‑With‑You onboarding (Excel)

- Done‑For‑You setup & management (Elite)

All plans include business‑hours support with the Elite plan offering out-of-hours support.